Communication Skills

CSPD 391 Interpersonal Communication and Conflict Management

Improve your interpersonal skills; understand and positively manage emotions in both face-to-face and virtual environments; learn to empathize; develop sensitivity to the needs of individuals or groups you may interact with; and learn how to use effective communication to enhance the strengths and abilities of others. Also, learn to manage conflict by listening to others carefully, and coming to mutually-acceptable resolutions.

CSPD 320 Effective Communication Skills

Focus on the power of communication to increase your effectiveness. Examine the basics of communication in a multicultural setting; understand non-verbal and verbal elements and practice keys skills. Acquire skills, techniques, and strategies to “connect” with others and emerge a far more effective and powerful communicator.

CSPD 710 Intercultural Communication in the Workplace

Intercultural communication occurs any time an individual from one culture is communicating with an individual from another culture. Learn the basic concepts, components, and processes involved.

CSPD 169 Conflict Resolution

Learn methods to resolve conflicts affecting your workplace and how to avoid conflict from developing to begin with. Dealing with difficult people in our lives isn’t easy. This workshop helps you identify some ways you may be contributing to these problems and gives concrete strategies to dealing with difficult workplace relationships.

CSPD 370 Getting Paid to Talk: Voice-overs as a Profession

Professional voice work can be exciting, fun, and lucrative. This introductory class explores aspects of voice-over work for television, film, radio, and narration, and emerging opportunities for voice in multimedia. Learn the basics, including how to prepare the all-important demo tape as well as how to bypass the competition and get the job. Listen to professional voice-over recordings and prepare and read a piece of commercial copy for critique.