2 for 1: Two Topics—One Workshop

Because we know you have limited time for professional development, we have included two related topics in each of these informative one-day workshops.

Course Name

Cost

Date/Time(s)

CRN #

Campus Locations

Registration

CSPD 711 Performance Appraisals / Coaching

$119

TBD

TBD

Leominster

Register now

CSPD 712 Group Facilitation / Presentation Skills $119 TBD TBD

Leominster

Register now

CSPD 713 Interpersonal Communications / Managing Conflict $119 TBD TBD

Leominster

Register now

CSPD 714 Creating Effective Presentations / PowerPoint $119 TBD TBD

Leominster

Register now

CSPD 711 Performance Appraisals / Coaching

Coaching has become a major factor in helping retain the best people. Learn critical skills needed to conduct coaching conversations and methods to turn even problem employees into highly motivated employees. Manage the performance appraisal process as an opportunity to create an environment of job satisfaction and motivation, inspire retention, and build a culture that focuses on performance excellence.

CSPD 712 Group Facilitation / Presentation Skills

Develop essential skills to get the most out of groups. Working with groups is challenging, especially keeping their (and your) energy high, while accomplishing the intended work. This class is essential if your performance depends on the ability to manage groups to generate results. Develop your presentation skills and learn how to present your ideas with conviction, control and poise—and without fear. You’ll gain the specific presentation skills and direction you need to become comfortable with your own style.

CSPD 713 Interpersonal Communications / Managing Conflict

Improve your interpersonal skills: understand and positively manage emotions in both face-to-face and virtual environments; learn to empathize; develop sensitivity to the needs of people and to the forces that shape the way they feel and behave; and enhance the strengths and abilities of others. Manage conflict effectively by devising win-win solutions, constructively influence the behavior of others, use effective communication and persuasive strategies, develop active listening skills, and listen well.

CSPD 714 Creating Effective Presentations / PowerPoint

Presentations have a way of leaving an impression long after the meeting. Learn skills to clearly communicate information; grab the audience’s attention and stay in control of your presentation. The second half of this workshop gives you an opportunity to create a professional presentation using Microsoft PowerPoint software. PowerPoint provides a host of tools for keeping your slides consistent, precise, and professional.


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