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Reference Services

Ask-A-Librarian | Ask-A-Librarian - LIVE

Reference Librarians are available for research assistance and for help with the Online Catalog, Electronic Databases, and the Internet. If you are uncertain about using the Library, please ask a Reference Librarian for help.

Ask-A-Librarian (also see Ask-A-Librarian - LIVE, below)

The Library's "Ask-A-Librarian" service allows you to e-mail your reference questions to our staff of Reference Librarians. You may use this form to forward an information question to a reference librarian. Please limit questions to those that are brief or factual in nature.

You will receive a reply no later than the next business day.

Name:

E-mail:

Telephone Number:

Student Faculty Staff Community User

Question:

If you have any problems with this form, or if you have not received a reply, please call the Library at (978) 632-6600 x338

Ask-A-Librarian - LIVE

To chat with an MWCC librarian online, use the chat box below (type your question where it says "Your question? ")

or, AOL IM users can also chat by clicking here
[Our AOL username is mwcclibrarian]
Online chat assistance available 9 am - 4 pm, Monday through Friday
(To install AOL Instant Messenger - To download click here)

MassAnswers

(Service available 24 hrs a day, 7 days a week)
MassAnswers is an online chat reference service that lets you ask questions and get answers, in real time, right here on the Internet, from reference staff at some of the best libraries across Massachusetts and the nation. Once you are connected, please do not use your "forward", or "refresh" buttons, or you will be disconnected.

Just click on the MassAnswers logo to get started!

Library Lawline

Chat with a legal reference librarian in real time over the web.
Staffed by:	Law librarians from throughout New England, usually not from Massachusetts.
Hours:	Monday -Thursday 8:30 a.m. - 4:30 p.m. and Tuesday - Wednesday 5:00 p.m. - 7:00 p.m.

Just click on the Library Lawline logo to get started!

Remember - Reference service is also, always available during our regular hours (see hours page) by calling 978-630-9338.