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Reference Services

Reference Librarians are available for research assistance and for help with the Online Catalog, Electronic Databases, and the Internet. If you are uncertain about using the Library, please ask a Reference Librarian for help.

Ask-A-Librarian

To chat with an MWCC librarian online, use the chat box below (type your question where it says "Your question? ")

or, AOL IM users can also chat by clicking here
[Our AOL username is mwcclibrarian]
Online chat assistance available during library hours
(To install AOL Instant Messenger - To download click here)

Library Lawline

Chat with or text a legal reference librarian in real time over the web.
Staffed by:	Law librarians from throughout New England, usually not from Massachusetts.
Hours:	Monday -Friday 8:30 a.m. - 4:30 p.m.

Just click on the Library Lawline logo to get started!

TXT 4 Answers at the Worcester Public Library

Worcester Public Library now offers TXT 4 Answers service as a participant of InfoQuest TXT 4 Answers cooperative.

Here are the instructions:
Text 309-222-7740
Step 1: Enter WPL
Step 2: TXT your question

More information is available at:
http://sites.google.com/site/wplfaqs/Home/txt-4-answers

The service is free of charge, but standard text messaging rates do apply. Staffed by librarians from around the country, answers are sent to cell phones in 320 characters or less, or the equivalent of two 160-character text messages.

Remember - Reference service is also, always available during our regular hours (see hours page) by calling 978-630-9338.